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It is a requirement of the Australian Qualifications Framework that students can access personal information held by TrainEdge and may request corrections to information that is incorrect or out of date. Please apply to the Training Manager if you wish to view your own records.
The following information privacy principals are followed by this organisation.
Collection use and disclosure of information
All personal information collected is necessary to meet professional and legal obligations of TrainEdge.
Personal information is collected solely for the purpose of operating as a Registered Training Organisation under the Australian Quality Training Framework administered by the Victorian Government who are the registering authority. The requirements of the registering authority may require the release of your personal information for the purposes of audit or for collection of data by Commonwealth and State Government departments and agencies.
Personal information is only collected from the individual concerned and individuals may refuse to provide information they consider to be sensitive.
Data quality, access and correction
We audit and review data to make sure personal information is accurate, complete and up to date. Individuals can gain access to their personal information for the purposes of review and correction. Applications for access must be made in writing to the Training Manager.
Data security and identifiers
All reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure including password protection of electronic files, secure storage of paper files and secure backup of data.
Students may have an identifier assigned to them by TrainEdge for the purposes of maintaining its electronic records or for collection of data by Commonwealth and State Government departments and agencies.
Anonymity
Anonymity is not possible for students as TrainEdge is a Registered Training Organisation that delivers and assesses training, charges fees, provides fee refunds, records participation in training, records achievement of competency and issues Awards and Statements of Attainment to individuals.
Openness
Our documents clearly expressed policies on management of personal information, and provide the policies to anyone who asks.
Access and correction of information
Individuals have a right to seek access to their personal information and make corrections. The Training Manager will handle access to files and correction to incorrect or out-of-date information.
Trans-border data flows
TrainEdge do not transfer personal information outside the state of collection.